Expand your business online with Williams Commerce B2B Ecommerce Solutions
Build a new sales channel for your existing business online with our B2B eCommerce Solutions. Companies can no longer afford to ignore the growing trend in online self service solutions. As more companies provide online services to their customers there are few industries untouched by B2B ecommerce. By allowing your customers to place orders, check pricing, invoice history, stock levels online you not only provide an invaluable service but reduce your operating costs on servicing those customers.
Williams Commerce provide mid market B2B Ecommerce solutions to established wholesalers, manufacturers and distributors. Built on the enterprise grade wCommerce ecommerce trading platform you can be assured Williams Commerce can provide a robust, feature rich, cost effective B2B ecommerce solution suitable for your business.
Why Choose a B2B Ecommerce Solution
You have an established business with a good customer base, a successful sales force, maybe telesales, credit control and accounts department. So why would you choose to offer your services online through a B2B Ecommerce Solution?
- Provide customer self service 24 hours 7 days a week
- Reduce your cost to serve customers. No sales force, telesales, manual payment processing, credit control.
- Improve business efficiency and
- Build stronger relationships. Communicate directly with your customers.
- Build your brand
- Offer centralised promotions special offers
- Improve order quality. Less errors.
- Grow new business by offering your customers a bigger choice of providing your services
- Prevent customers leaving due to changing sales reps
- Keep up with the latest technology and show your customers you are a modern business.
What does Williams Commerce B2B Ecommerce Solution do?
The common functionality of a B2B Ecommerce Solution is to provide sales, marketing and account management services through an ecommerce website protected with a customer specific user name and password. At the core of our B2B Ecommerce solution sites the Williams Commerce ecommerce platform. Out of the box the core functionality includes: -
Customer Specific Login
Each customer receives a user name and password to provide them with their own login. On accessing the system the customer will have the ability to see their specific pricing, order history, products, promotions and orders.
Order Processing
Ability to place orders through browsing a product catalogue or through high speed ordering. This allows the customer to simply enter the product code and order quantity.
Stock Availability
Allow customers to check your stock levels live. You can either provide exact stock levels or indicators high/low etc
Order and Invoice History
Customrs can check previous orders, new orders placed and full invoice history. Print of previous versions on invoices, credit notes and statements in PDF format.
Promotions and Marketing
Provide your customers with information on all the latest promotions, special offers, discounts. If a customer orders a product in promotion their pricing will be automatically adjusted to reflect the promotion price. Track the success of promotions and special offers.
Back Office Integration
Full integration with existing back office systems such as Sage, Microsoft Dynamics, Iris Exchequer. Ability to connect to any ERP, CMS, SOP, WMS system. In most cases as standard and in some cases through custom interfacing work.
Whatever your requirement, we have the expertise and technology to help. Please get in touch.